Privacy Policy

Effective Date: Nov 2, 2021

Wonderfil, PBC (“Wonderfil,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose and protect Personal Information (as it is defined below) of our customers and users. It applies to all Personal Information collected by us on www.wonderfil.world (the "Site"), Wonderfil’s Graphical User Interface (GUI), and any other websites or mobile applications that link to this Policy, as well as during any written, electronic, and oral communications (collectively, the "Services"). Wonderfil may collect Personal Information to help you place and receive orders and to improve the Wonderfil service.

Our Services may change from time to time. As a result, we reserve the right to update or modify this Policy at any time and from time to time without prior notice. If we make any material changes to the way we process your Personal Information, we will notify you before such changes are effective. If you object to any changes, you must cease using our Services. We recommend you review this Policy periodically. This Policy became effective on the date indicated at the top of this page. Your continued use of our Services after any changes or revisions to this Policy indicates your agreement to the terms of the revised Policy.

1. Collection of Personal Information

When you use our Services, we may collect or receive Personal Information about you to provide our services and operate our business. The types of Personal Information that we may collect about you are:

a. Information You Provide to Us Directly

You may provide your Personal Information to us when you use our Services, including when you register with Wonderfil, search within or place orders through our Services, contact us with inquiries, respond to surveys, or otherwise access our Services. This information may include:

• User Profile – We collect profile information associated with your Wonderfil account, including name, email address, pick-up address, and phone number.
• Order Details – Information related to orders placed such as items purchased, special instructions, date and time of order, and subtotal.
• Payment Information – Bank name and payment method.
• Surveys – Participation in surveys or contests may require certain Personal Information.

b. Information Received From You as Part of Your Communications

When you use our Services (for example on our Site), complete electronic forms, contact us, by online chat, email, phone or text, we may automatically collect and store certain information about you and the activity you engaged in, including:

• Your name and contact information;
• Your order details;
• Information voluntarily provided;
• The nature of your communication;
• The purpose of the interaction;
• The action we took in response to your inquiry or request.

c. Information Collected Automatically

We also may receive and store certain information about you and your device(s) automatically when you access or use our Site and Services. This information may include:

• Technical Information – Includes browser and operating system information, IP address, unique device identifiers, and device type.
• Site Usage Information – Information about customer traffic patterns and Site usage.
• Site Preferences – Information about your preferences to enhance productivity via cookies.

d. Personal Information from Publicly Available Sources and Third Parties

We may collect or receive Personal Information about you from publicly available sources, social network providers, marketing partners, and/or third parties. This may include:

• Order Information – Type of product you refill and associated email;.
• Social Network Information – Information received from social networking services.
• Demographic Information – Such as income, marital status, spending habits, etc.

2. Use of Cookies and Other Tracking Technologies

We use cookies, web beacons, pixels, session replay/screen capture, and similar technologies to collect information and personalize your experience with our Services.

a. Cookies

Cookies are small web files that a site or its provider transfers to your device’s hard drive. We use cookies for:

• Proper functioning of our Services;
• Improving our Services;
• Recognizing you when you return;
• Collecting information about activities over time and across third-party websites.

b. Web Beacons

Web beacons, pixel tags, or clear GIFs are used to track and measure performance on our Site and Services.

c. Online Analytics and Advertising Technologies

We may use automated technologies to tailor ads or deliver content when you are on our Services.

3. Use of Your Personal Information

We may use the information we collect or receive about you for various purposes:

a. To Provide You With the Services

Using your information to provide you with the Services, complete transactions, and disclose Personal Information as necessary.

b. To Maintain, Improve, and Personalize the Services

Use your information for everyday operations such as auditing, administration, and analytics to improve our Services.

c. To Communicate with You

Using your information to send emails about order statuses and promotional offerings.

d. For Account and Network Security Purposes

Processing Personal Information to combat spam and enhance security measures.

e. To Maintain Legal and Regulatory Compliance

Processing Personal Information for compliance with laws and regulations.

f. To Protect You, Others, and Our Business

Using your information for fraud prevention and compliance with laws.

4. Sharing of Personal Information with Third Parties

We share your Personal Information as described below:

a. Service Providers

Sharing your information with third-party service providers for business purposes, ensuring adherence to privacy standards.

b. Partners

Sharing your information to complete your requested orders.

c. When Required by Law

Disclosing information to comply with legal obligations.

d. Corporate transactions

Transferring your information during business transactions such as sales or mergers.

e. With Your Consent

Sharing information with your consent or as directed.

5. Security

Wonderfil has implemented security controls to safeguard Personal Information. However, no online activity is ever fully secure. We urge you to take precautions when using our Services.

6. Data Retention

We will retain your Personal Information for as long as your account is active or as required for legal compliance.

7. Third-Party Sites

Links to third-party websites are not controlled by Wonderfil, and we are not responsible for their policies.

8. Social Media Usage

Enabling or logging into our Services via social networking services may involve collection of Personal Information.

9. Children’s Information

Our Services are not intended for children under 13. We do not knowingly collect Personal Information from children under this age.

10. Your Choices

We provide options for access and deletion of Personal Information, and you may contact us to exercise those rights.

a. Your Rights

You have the right to know, delete, and request modifications to your Personal Information.

b. Asserting Your Rights

Contact us to manage your personal information rights.

11. California Residents

Summary of Personal Information collected, sources, purposes, and potential disclosures for California residents as per the California Consumer Privacy Act.

12. International Users

Information collected will be transferred and maintained on servers in the United States, subject to U.S. privacy laws.

13. Contact Us

If you have any questions or concerns relating to this Policy, please contact us at: hello@wonderfil.world.